At BRM Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don’t just take our word for it, see what some of our customers have to say about us

Excellent customer service

An excellent service with everything attended to promptly and professionally. 

Lyndsay R – 26 May 2021 VERIFIED PURCHASE

My experience

Good. They have been very helpful with everything making sure everything went smoothly and as trouble free as possible 

Harleigh A – 21 May 2021 VERIFIED PURCHASE

Highly recommended

From the moment we text regarding a certain ca we received immediate response. Then complete fantastic service from mot car, and serviced and delivered free same day. Excellent communication. Was a superb service. 

Darren C – 25 Apr 2021 VERIFIED PURCHASE

A very good purchasing experience.

All aspects of the sale were well managed, professional and friendly. Due to COVID. I had a video tour of the car and decided to buy it unseen. Delivery was 2 days later, which was quicker than I was expecting. Overall very happy and can recommend them. 


Friendly, professional & personal service

Bought our first car from BRM Motors and had a great experience right from the first enquiry through Autotrader until even after our new car was delivered… They took time to show us the car via video and happily answered all questions. Very good, reliable communication throughout and it’s great to get a brand-new MOT and service plus 3 months warranty for piece of mind. We had a few questions after we already had the car delivered and BRM Motors were happy to help immediately. Lovely car for a fair price. Would definitely recommend. Thank you. 

Kristina T – 19 Mar 2021 VERIFIED PURCHASE

Excellent customer service

I had a great experience buying my car with them, they were very, very helpful. I purchased the car while I was out of the UK, they did all the work they said they would went above and beyond and delivered my car down south. I cant recommend these guys enough! Thank you so much. 

Leann G – 15 Mar 2021 VERIFIED PURCHASE

Highly recommend

Easy and hassle free experience from start to finish , no pushy sales for any extras down to earth honest trader , they look after you 

Gary B – 10 Mar 2021 VERIFIED PURCHASE

A great level of service, in difficult times

From getting a very quick answer to an online question (even on a Saturday night!), through first phone call on Monday, and then through to the free delivery of the car during lockdown and I am inside the M25 so not exactly local, I can not fault the service that I have received. I would certainly keep in mind for future purchases (hopefully not any time too soon, as I only got the car yesterday. 

Richard S – 06 Mar 2021 VERIFIED PURCHASE

Second to none customer service & professional advice

BRM Motors LTD has set an example and far beyond for what a car dealership company service should be. Superb one on one customer service and responsiveness from the start and especially throughout the purchase process. From own experience, based in Leeds, however happened to fall in love with a car located in Brighton – BRM Manager accommodated my needs and managed to make it possible for my car to be delivered at my doorstep. Now that is 260 miles, hence let alone, a high standard professional company that is down to literally go the extra mile. Very happy so far :)) Do not hesitate to get your next car with them. 

Cristina C – 01 Mar 2021 VERIFIED PURCHASE

Used car Hyundai

Very quick honest helpful excellent customer service. All questions answered clearly explained fully 

Denise Joyce P – 05 Feb 2021 VERIFIED PURCHASE

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